RIGHT OF WITHDRAWAL FOR PURCHASE AGREEMENTS

Right of withdrawal:

As a private consumer, you have an unrestricted right of withdrawal within fourteen days of receipt of your goods. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

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If an item does not meet your expectations, you can return it. You must send us ( Surya Kretek H&E GmbH , Richtweg 30, 28195 Bremen. Tel. No.: +49 421 326780 ; Fax: +49 421 321437; E-Mail: kundenservice@tee-koe.com ) a clear statement (e.g a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached right of withdrawal form for this. We will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

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If you revoke the contract, we have to repay all payments that we have received from you, excluding the delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

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You must return or hand over the goods to Surya Kretek H&E GmbH , Richtweg 30, 28195 Bremen without delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

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You bear the direct costs of returning goods that can be sent by parcel post. You also bear the direct costs of returning goods that cannot be sent as a parcel.

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You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

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The right of withdrawal does not apply to contracts:

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

- for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded.